What We Announced

Sunnova is taking action to maximize value for our stakeholders and secure long-term solutions for our business operations under new ownership.

On June 8, 2025, Sunnova filed voluntary petitions for chapter 11 relief to facilitate a sale process for certain of our assets and business operations. You can read more about our announcement here.

On June 12, 2025, Sunnova announced that it has agreed to the terms of a $90 million debtor-in-possession (“DIP”) financing agreement with a group of our corporate bondholders to support operations during the chapter 11 sale process. This capital will allow us to continue core operations in the ordinary course, including servicing and managing customers’ systems, and meeting post-petition obligations to our partners and other stakeholders. You can read more about this announcement here.

We understand that our customers and partners may have questions about what this means for their systems, service, and Sunnova’s future. Please refer to the below frequently asked questions for additional information about operations during our chapter 11 process.

As we take steps to secure long-term stability for our customer base, we remain focused on maintaining customer continuity. Importantly, we continue to actively monitor, manage, and service customers’ solar and battery storage systems as usual.

We are committed to transparency and intend to provide direct updates regarding any material changes that may impact the service and support provided by Sunnova. To learn more about our chapter 11 process or to file a claim, please visit the restructuring site at https://restructuring.ra.kroll.com/Sunnova.

 

 

Our Future

Throughout this process, our top priority remains ensuring continuity of service for our customers. We are proud of the platform we’ve built, the innovation we’ve brought to the residential solar and storage market, and the commitment of our team. While the future may include new ownership, our mission to support energy independence continues to guide us forward.

General Frequently Asked Questions

  • We are taking action to achieve a value-maximizing outcome for our stakeholders, including filing voluntary petitions for chapter 11 relief to facilitate a sale process for certain of our assets and business operations
  • Through this process, our goal is to secure a long-term solution for our business operations while minimizing disruption to our customers and partners
  • Chapter 11 is a Court-supervised process in the U.S. where companies can obtain breathing room while certain operations continue in the ordinary course of business
  • This is a transparent process where information is readily available to the public
  • Yes. At this time, we will continue to operate in the ordinary course of business as we work to complete the sale process
  • Sunnova has secured and received interim Court approval on $90 million in DIP financing to support operations during the chapter 11 sale process
  • Importantly, we continue to actively monitor, manage, and service customers’ solar and battery storage systems as usual at this time
  • We have also received interim Court approval of several customary motions that provide Sunnova the ability to continue business operations during the chapter 11 sale process, including maintaining customer programs and servicing and honoring post-petition obligations to our commercial partners
  • The goal of this process is to secure a long-term solution for our business operations under new ownership while minimizing disruption for our customers and partners
  • We will conduct a competitive sale process, which will provide interested parties the opportunity to submit competing bids for our assets
  • While we work to complete the sale process, we will continue to operate in the ordinary course of business at this time, including actively monitoring, managing, and servicing customers’ solar and battery storage systems

 

In-Service Customer Frequently Asked Questions

  • Sunnova’s customers continue to be our top priority – your trust and satisfaction are of the utmost importance
  • Our goal throughout this process is to achieve a long-term solution that keeps your system operating reliably and without interruption
  • Importantly, at this time, we are continuing to monitor, manage, and service existing in-service systems, and customers should continue to make payments on time and as usual
  • We are committed to transparency, and intend to communicate directly with customers regarding any material changes that may impact the service and support provided by Sunnova
  • Yes. At this time, we are continuing to honor our warranty obligations
  • We intend to communicate directly with customers regarding any material changes that may impact the service and support provided by Sunnova
  • No, Sunnova’s customers continue to be our top priority, and we continue to monitor, manage, and service existing in-service systems as usual at this time
  • There are no changes to loan or lease contract terms at this time, and customers should continue to make payments on time and as usual
  • No, there are no changes to billing, rates, or contract terms at this time
  • Customers should continue to make payments on time and as usual

 

In-Progress Customer Frequently Asked Questions

  • On June 11, Sunnova received approval from the Bankruptcy Court of a settlement that will facilitate the completion of certain in-progress solar projects
  • Sunnova anticipates that installers will be able to resume work and complete the selected systems in the coming weeks, however in some circumstances, it may take longer for work to commence
  • The Company’s capital partners have retained GoodLeap, an industry-leading participant in the solar market, to facilitate the completion of certain projects
  • Your dealer and/or a GoodLeap representative will be reaching out in the near future to let you know if your project has been selected to be completed and gather some information in respect of your project
  • Sunnova recognizes the importance of completing in-progress solar projects and appreciates your patience in recent months
  • For additional information about your in-progress project, please contact your solar system dealer or GoodLeap at 833-633-1497 or sunnovasupport@goodleap.com

 

New Homes In-Progress Customer Frequently Asked Questions

  • We recognize the importance of completing your solar project and appreciate your patience in recent months
  • Sunnova is working diligently to assess the status of in-progress Sunnova New Homes solar projects in connection with our broader operational plan
  • Sunnova is committed to providing relevant updates, and expects to communicate directly with customers about their project status as soon as practicable

 

Dealer Frequently Asked Questions

  • Sunnova has entered into an agreement with certain of its capital partners which enables them to propose agreements to address past due amounts and complete Work Orders for specified Solar Systems that have achieved Notice to Proceed or Substantial Completion
  • Our capital partners have contracted with GoodLeap, and industry leading participant in the solar market, to facilitate discussions with Sunnova’s dealers and installers
  • However, please note that any payment will only be made if, and you should not perform any work until, an agreement is reached. Any non-authorized work will not be entitled to compensation
  • We appreciate the role you have played in supporting our business, and we are grateful for your past partnership
  • GoodLeap is an industry-leading participant in the solar market with specific experience working with dealers and installers to finish projects originally financed by a company going through a restructuring
  • They were selected by Sunnova’s capital partners and certain of the Company’s warehouse lenders to ensure the settlement process proceeds in an organized and efficient manner
  • Sunnova has entered into an agreement with certain of its capital partners which enables them to propose agreements to address past due amounts and complete Work Orders for specified Solar Systems that have achieved Notice to Proceed or Substantial Completion
  • To the extent Sunnova has been in communication with you regarding unpaid amounts and/or the completion of projects, please note that GoodLeap will be handling all communications going forward
  • However, please note that any payment will only be made if, and you should not perform any work until, an agreement is reached. Any non-authorized work will not be entitled to compensation
  • Sunnova appreciates the role you have played in supporting its business, and it is grateful for your past partnership
  • It will take 2-3 weeks to operationalize the setup of this new account
  • Upon setup, payments to dealers will be approximately 5 days after satisfying GoodLeap’s documentation requirements, which will include an executed settlement agreement and the satisfaction of other conditions to the payment of amounts to dealers
  • Yes, the capital partners are requiring agreements from all dealers, among other things, that (i) there be a settlement of all unpaid Milestone Payments for Final Completion of Solar Systems and (ii) that Final Completion be achieved in respect of specified Solar Systems that have achieved Notice to Proceed or Substantial Completion
  • GoodLeap will be reaching out with a list of the specified projects for confirmation of your intent to complete as part of the upcoming discussions
  • You should not perform any work on incomplete work orders unless and until you sign a settlement agreement
  • Neither Sunnova nor its capital partners have agreed to provide payments for any work that is not subject to a settlement agreement or otherwise expressly authorized by Sunnova
  • Sunnova will not be originating any new projects at this time

 

Vendors and Commercial Partners Frequently Asked Questions

  • Sunnova has entered into a $90 million DIP financing agreement with a group of the Company’s corporate bondholders to support operations during the chapter 11 sale process
  • This financing will enable the Company to continue core operations, including monitoring, managing, and servicing its solar and storage systems in the ordinary course, and to meet its post-petition obligations to partners and stakeholders
  • Yes. Sunnova intends to pay commercial partners in the ordinary course of business for authorized goods delivered and services rendered on a “post-petition” basis (after June 8, 2025)
  • However, please note that no work should be undertaken without Sunnova’s express pre-authorization and any non-authorized work will not be entitled to compensation
  • Under the Bankruptcy Code, which is U.S. federal law, vendor payments going forward depend on when goods or services were provided
  • Sunnova is prohibited from making any payments to vendors for goods received or services rendered prior to the filing without explicit Court approval
  • Treatment of these “prepetition” obligations will be determined as part of the chapter 11 process

 

Updated as of 4:20pm ET on June 25, 2025